Our hours are by appointment only. Please email us to set up an appointment!

We have a 14 day return policy with receipt. Our final sale items include masks, ear warmers, and custom design orders.
Proof of purchase is required and all items must be in the original packaging and be 100% unused or damaged. Please see our

Send us an email to request a boutique application form

We are a small, woman-owned business in lower Westchester, NY. Your order is produced, processed, packaged and shipped with love and care directly from our studio.

All orders will be processed within 48 hours (usually same day!) and produced within 2 weeks after the order has been placed. For custom orders this timeline may change based on availability of required supplies and notions.

Continental U.S. orders should arrive 3-10 business days after items have been shipped. Please make sure your shipping information is correct during check out. We will not be able to refund or replace items because they are sent to the wrong address.

Please order early if you need an order by a certain date.

Please see our shipping policy for more information.

Shipping is calculated based on weight, including packaging materials that are up to USPS and UPS shipping standards. We promise we do not make a profit off of shipping fees. We ship the fastest/cheapest way possible, with insurance!

You will be notified on the expected completion date for your Local pick up order when your order is processed. We will meet at a mutually acceptable time.
Please wait until you receive a pick up notification so you know your order is ready for you. You will have 2 weeks from the date your order is ready to pick up!

We are not responsible for loss due to third party delivery services. If your order is damaged during third party transit, contact us within 7 business days of receiving it. Please provide a photo of the damaged item(s) as well as the packaging it arrived in and we can guide you through filing a claim or coming up with a solution!

Unfortunately, we do not have any control over packages once we drop them off at the post office.
We highly suggest waiting a few business days after a delivery notification is received to see if the package turns up. If you still haven't received it or have any questions about your order after it has shipped, please contact your local post office and reference your tracking number. We will also be happy to help guide you through the process of filing a claim.

Please send us a photo of both the box/package your order was shipped in as well as photos of the damaged items. We will guide you through the process of filing a claim with USPS. Once your claim is filed, we will be able to work with you through the next steps to making things right!

Feel free to email us with any questions you may have!